Patient Monitoring Is A Trend That Has Got Huge Potential In Our Industry

Marc Probst, CIO & VP - Information Systems, Intermountain Healthcare
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Marc Probst, CIO & VP - Information Systems, Intermountain Healthcare

Challenges in technology to meet enterprise needs in 2013 and expectations

I would like higher levels of security and privacy that are simple to implement and better consumer products for health care, everything from managing their health to managing the interaction with the physician.

The areas in business environment where solutions do not yet exist or not up to the mark, and which if existed, would've made job easier

Standard is number one in my list, the things which are lacking are the technologies to support those standards. The second is privacy and security; we need them more embedded to solutions.

Manner in which data is used to head off problems and complications before they happen

Not just the data but the culture of using the data within an organization is prevalent at Intermountain Healthcare. It is key to our future strategies and I would say we are very mature in the use of data.

Thoughts on how IT strategic planning supports organization- wide efforts to improve quality, cut costs and improve efficiency in the Healthcare sector

Just because of the complex nature of health care, planning has to go much more deeply into the specific functional area, supporting pharmacy, radiology or even the possible versus planning. So from my perspective the strategic planning has really been orchestration of plans, we have to have specific knowledge and detailed planning about specific function and orchestration at the CIO and leadership level of an organization.

Technology trends impacting enterprise business environment

Tele-health is rapidly advancing. It’s going to be a very key technology as we look forward, so anything associated with self monitoring or real time patient monitoring is a trend that has got huge potential in our industry.

My roles and responsibilities as a CIO

I am not a business strategist, so I am not there to overly help conditions determine on what they should be focused on but I am in the role of saying, "Hey look at these technologies and the things we can do with it and provide ideas as they can be inserted into the business." Data is another area that I focus upon as a CIO; we really have to be comfortable understanding the role data can play in making future and making correct decisions.

Lessons learned and advice for fellow CIOs

Information systems particularly in health care is a team sport and the possible way that anyone can know about all the technologies, all the methodologies, processes that need to be applied in Healthcare. So CIO is coach, in some instances CIO is a quarter back, but role is really framing together intelligence and creative thinking.

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