In the healthcare IT sector, the majority of the vendors focus on technologyoriented solutions, however Smith reveals that their focal point is clinical. “We look at providing clinical workforce, expertise, and resources with the right trainers to effectively help our clients learn and master the technology,” adds Smith. The ex-army staff sergeant also points out streamlining workflows, understanding workspace management and user requirements as the current market requirements in healthcare IT.
TrainingWheel offers a numberof web and mobile applications designed to simplify Hospital Information System (HIS), Electronic Health Record (EHR), Electronic Medical Record(EMR), and other medical software implementations. Their flagship Preceptor Support consists of licensed clinical tutors, in addition to highly experienced technical analysts to support the full life cycle of any project. TrainingWheel’s LectureHall solution enables vendors to undergo a secure, interactive training through integrated e-Learning platforms. Another unique solution TrainingWheel offers is Go Live Pro, an advanced web and mobile iOS platform aimed at replacing paper-based reporting during go-lives. The solution automates help desk issues and supports tracking on a straightforward, easy-to-use interface compatible with mobile devices. TrainingWheel also provides a reporting tool, AlmostME, which tracks near miss medical errors. “We are also looking forward to release a cloud based file hosting service, our version of Dropbox. It can enable users to systematize their data and also build a user community in their own environment,” explains Smith.
A leading hospital chain approached TrainingWheel with an issue in processing their documentation procedure. Their existing solution could not identify the right data, which affected the hospital’s clinical decisions. After analyzing the problem from a methodological perspective, TrainingWheel executives customized and developed a solution that optimized and streamlined the data documentation process.
We look at providing clinical workforce, expertise, and resources with the right trainers to help our clients learn and master technology
On his futuristic vision ahead, Smith says, “we are looking forward to integrating cloud in our solutions for easy access for our clients.” With the demand of healthcare IT growing every day, TrainingWheel is also studying the global market, with China and Asia as the main focal point, to expand their base.
Smith’s wide knowledge in healthcare enables organizations and their software solution providers to reach their full potential by providing the highest level of training and support services. “Everything I have learned from the US military has been implemented at TrainingWheel. I believe in mastering one thing before going to another and the philosophy is simple-see it, Do it, Teach it,” emphasizes Smith.