As a part of clinical workflow and productivity management platform, Boyce and his experienced team have designed a documentation solution that helps healthcare providers to record patient encounters and easily simplify tedious documentation processes.
To begin with, Scribe approaches customers differently. Scribe assess client’s existing documentation and workflow processes and deploys solutions within the existing EHR/EMR system. Subsequently, Scribe’s solutions allow clients to record patient data by voice, text, video, and images. Integrated with the speech recognition technology, Scribe’s solutions extend the capabilities of traditional voice transcription. This not only helps in documenting but also in managing quality assurance, medical reviews, and billing and coding. The company makes use of cloud-based XML-driven solutions to capture the unstructured data. This unstructured data is then broken down into structured discrete information by Scribe’s unique Artificial Intelligence (AI) system. Once approved by the providers, the structured information is easily translated to the EHR/EMR or medical system by Scribe’s virtual scribing AI process.
This process allows healthcare providers to record the encounter in a conversational, detailed way which provides much richer clinical care information. It doesn’t force them into the small complex narratives required by many EHR/EMRs.
Because Scribe is able to make sense out of unstructured data, their technical solutions can also provide coding assistance, ensuring that documentation properly supports the coding submitted for reimbursement. This leads to fewer denials and more prompt reimbursement.
Our robust platform enables physicians to capture, create, monetize, analyze, and communicate clinical documentation, from anywhere, anytime and from any type of device
Scribe’s provider-centric application acts as a central control panel; it helps garner quality patient information from diverse systems across various locations such as a clinic, surgery center, and hospitals, and allows providers to have everything they need to document and manage their encounters in one place.
Owing to Scribe’s prowess in the realm of creating and managing medical records, healthcare providers have been able to achieve up to 30-40 percent improvement in productivity and significant progress in collecting appropriate and detailed patient information, resulting in better reimbursements and improved patient care. To give an example of how Scribe has worked with their customers to customize a solution, Boyce cites a scenario where one of their valued clients was acquiring medical practices and organizations. As a result it was difficult to consolidate data and retrain providers in using a unified system. By deploying Scribe’s solutions, the client was successful in consolidating documentation, increasing provider productivity, quality of service, and reducing costs by simplifying the back-office processes.
In the near future, the company is all set to expand globally, especially across Canada and Europe. With an incredible track record of assisting hospitals, individual providers, and group practices, Scribe also aims to expand their solutions to non-English speaking nations. “On the whole, our intent is to remove the burden of clerical work and allow healthcare providers to focus on the patient while improving productivity, revenue, and quality of care,” concludes Boyce.