


Working with healthcare institutions for over 26 years, Milton Silva-Craig, the CEO of Q-Centrix, sheds some light on the emerging trends in the healthcare industry. In the last decade, the sector has moved from fee-for-service to a value-based care model. Due to this shift, healthcare organizations across the U.S. are now incentivized or penalized for the quality of healthcare they provide. “The better the care, the higher the reimbursement,” mentions Silva-Craig. Nonetheless, in order to thrive in such a scenario, hospitals require organized data that can act as proof of their performance and identify data-driven opportunities for improvement. This raises a need for technology providers who can help healthcare organizations collect and sort their unstructured data carefully and summarize it in a meaningful manner. This is where Q-Centrix showcases its expertise. “Our aim is to allow clinicians to focus more on providing high-quality care to patients rather than being stuck amid the haystack of complicated and unstructured data,” Silva-Craig continues.

Q-Apps has traditionally been used exclusively by the company’s more than 1,000 clinical data experts. “We employ quality experts, who have years of experience in managing quality data. Their due-diligence further assists our partners throughout the data collection and management process,” explains Brian Foy, chief product officer at Q-Centrix.
Expanding the application’s availability, Q-Centrix recently launched it for use by healthcare organizations that have their own teams managing quality data but would benefit from this unique technology. Branded as ElevateTM, the application provides a comprehensive set of tools for both quality data workforce management and clinical performance evaluation—two essential elements for translating quality data into actionable insights.
As a facilitator of leading data management, Q-Centrix works with more than 600 organizations to manage their clinical quality data, drive down costs, and improve the quality of care they deliver to patients.
Moving ahead with such inventiveness, the company plans on building greater data insight capabilities. “The demand for data is increasing, and we plan to offer more data analytics that help our partners measurably improve the care being delivered,” concludes Foy.
Company
Q-Centrix
Headquarters
Chicago, IL
Management
Milton Silva-Craig, CEO
and Brian Foy, Chief Product Officer
Description
A Chicago-based company with additional offices in Portsmouth, New Hampshire, and San Diego—Q-Centrix—aims to help healthcare institutions manage their quality data to measurably improve the safety and quality of care they deliver across the U.S. The company aims to allow clinicians to focus more on providing care than quality data management tasks. In order to achieve this feat, Q-Apps leverages a unique data abstraction process that includes real-time prompts and messages for abstractors to improve accuracy and efficiency in data preparation. The platform provides intuitive dashboard and reporting capabilities to simplify data review and interpretation. It also includes built-in mechanisms for seamless data capture and submission to various government and non-government quality reporting programs
