Sunquest Information Systems Inc.: Transforming Medical Laboratories into Enterprise Strategic Pillars
Sunquest Information Systems Inc. is a company on a mission to bridge the gap between laboratories, health systems, and clinicians by democratizing access to comprehensive diagnostic data produced or held by different entities within the healthcare community. The company has emerged as the partner of choice for a wide range of organizations, including academic medical centers, integrated delivery networks, independent laboratories, and molecular labs in the fields of laboratory medicine and pathology. “Our solutions and services deliver end-to-end workflows to support predictive and personalized medicine,” says Manish Muzumdar, SVP Product Development at Sunquest. “Unlike our competitors who offer point solutions, we provide both an end-to-end diagnostic informatics platform and individual solutions– supporting the business of the lab and the multi-disciplinary workflows required in the most complex lab environments. Moreover, we operate in an agile manner where we tailor our solutions, expertise, and vision to complement our clients’ strategic objectives and existing investments to meet them where they are.”
Against the backdrop of the increasing difficulty in accelerating technology adoption and expediting provider reimbursements, the industry is facing several tough questions: How do we connect healthcare and IT to ingest and route orders from every corner (in-patient, outpatient, ambulatory, and clinics) and produce efficient lab test results for clinicians as well as actionable data for the health system? How do we help an enterprise manage the business of the lab, optimizing reimbursement, and ensuring patient safety? How do we deliver diagnostic results to physicians, caregivers, and patients in a simple way for improved understanding and action?
Sunquest answers these questions in the form of solutions that span the entire diagnostics ecosystem with a targeted focus on data consolidation, workflow improvement, analytics, and reporting. The company’s orders and results management solution, Sunquest AtlasSM, solves the data consolidation problem by enabling their customers to connect with different hospitals, laboratories, and physicians through a vendor-agnostic approach to route and share test orders and results–regardless of the LIS or EHR.
Sunquest is the one vendor with expertise, vision, and agility to elevate the lab within the entire healthcare enterprise– delivering end-to-end, multi-disciplinary diagnostic workflows to support predictive and personalized medicine
Sunquest’s laboratory information system (LIS) solutions enable clients to manage workflow and data related to clinical pathology, anatomic pathology, and via Sunquest Mitogen™ LIMS and Genetics, molecular pathology, and genetic testing. In addition, Sunquest offers a vendor-agnostic approach to instrument connectivity that incorporates automation and intelligence for optimal lab efficiency, result accuracy, and patient safety. The company’s solutions provide a conduit for users at different labs to analyze data and share knowledge.
In one study, Trivergent Health Alliance was able to maintain independent operations across its three independent branches while routing the incoming orders to the right facility for quick and accurate resulting using Sunquest’s solutions across three hospitals with disparate LISs. The client has achieved savings of $4 million in the first four years. In another instance, New Mexico-based Tricore Reference Laboratories, which serves major health systems and universities, has leveraged Sunquest’s solutions to elevate its operations to address population health. Despite processing massive volumes, the client can not only identify gaps in care proactively but also intervene in time by analyzing the laboratory data across Sunquest’s end-to-end platform. This has proved instrumental in at-risk scenarios such as diabetes and pregnancy. Furthermore, Sunquest’s solutions have helped health systems throughout the U.S. in streamlining their inpatient and outpatient services through interoperability and clean order management.
With 40 years of industry experience and a strong team of talented professionals well-versed in supporting the business and workflow of medical laboratories, Sunquest aims to continue innovating the integration of emerging tests in a sophisticated way for accurate diagnoses.