Sunquest Information Systems Inc.: Transforming Medical Laboratories into Enterprise Strategic Pillars

The healthcare industry is fast-moving from volume to value in terms of care delivery. In this age of industry consolidation and precision medicine, there is a greater demand for improved collaboration between diverse stakeholders, encompassing patients, providers, medical laboratories, and health systems for seamless and comprehensive information access and better patient experience. With 70 percent or more of healthcare data generated in the form of diagnostics and test results, laboratories play a crucial role as a partner in revenue generation and care delivery. However, laboratories often fail to perform to their best potential, sinking in a quagmire of never-ending test orders, results, specimens, and reimbursements across sophisticated workflows and siloed systems. The industry today needs advanced diagnostic informatics solutions that can route and share test orders, integrate clinical, anatomic, molecular, and genetic test results, and connect to myriad instrument sand devices for a seamless exchange of clinical information across diverse stakeholders in near real-time.

Sunquest Information Systems Inc. is a company on a mission to bridge the gap between laboratories, health systems, and clinicians by democratizing access to comprehensive diagnostic data produced or held by different entities within the healthcare community. The company has emerged as the partner of choice for a wide range of organizations, including academic medical centers, integrated delivery networks, independent laboratories, and molecular labs in the fields of laboratory medicine and pathology. “Our solutions and services deliver end-to-end workflows to support predictive and personalized medicine,” says Manish Muzumdar, SVP Product Development at Sunquest. “Unlike our competitors who offer point solutions, we provide both an end-to-end diagnostic informatics platform and individual solutions– supporting the business of the lab and the multi-disciplinary workflows required in the most complex lab environments. Moreover, we operate in an agile manner where we tailor our solutions, expertise, and vision to complement our clients’ strategic objectives and existing investments to meet them where they are.”

Against the backdrop of the increasing difficulty in accelerating technology adoption and expediting provider reimbursements, the industry is facing several tough questions: How do we connect healthcare and IT to ingest and route orders from every corner (in-patient, outpatient, ambulatory, and clinics) and produce efficient lab test results for clinicians as well as actionable data for the health system? How do we help an enterprise manage the business of the lab, optimizing reimbursement, and ensuring patient safety? How do we deliver diagnostic results to physicians, caregivers, and patients in a simple way for improved understanding and action?

Sunquest answers these questions in the form of solutions that span the entire diagnostics ecosystem with a targeted focus on data consolidation, workflow improvement, analytics, and reporting. The company’s orders and results management solution, Sunquest AtlasSM, solves the data consolidation problem by enabling their customers to connect with different hospitals, laboratories, and physicians through a vendor-agnostic approach to route and share test orders and results–regardless of the LIS or EHR.