The software is an integrated rehabilitation documentation, reporting, and scheduling solution. “Our system provides transparency through automated generation of medical charges and also offers Medicare CCI Edits before it reaches the billing system. The system automatically suggests modifiers when needed.” As a result of clear documentation processes, CONNECT customers have low denial rates and faster reimbursements. “We have built a complete rehabilitation EHR and a national database to measure quality. In addition, we meet all the compliance needs of the outpatient facility,” she adds.
While elaborating on market challenges, Karen states, “Everyone is looking for web-based products, especially for iPad. From a rehab scenario, often therapists move from patient to patient, so mobile solutions are most effective.” CONNECT offers the much-needed web-based solutions with secure patient and physician portals; also, the system offers patient functional outcome measures and patient satisfaction questionnaires that can be sent anytime during treatment.
Cardiac Care software is Cedaron’s other key solution for measuring outcomes and national database participation for benchmarking. It is designed to capture information efficiently from other systems for participation in the American College of Cardiology (ACC) and the Society of Thoracic Surgeons (STS) registries.
As a result of clear documentation alerts and accurate billing processes, CONNECT customers have low denial rates, faster reimbursements and incremental revenue
An example to illustrate the effectiveness of CONNECT, Concord Health was facing problems with its inefficient documentation process and insurance authorization. They were using an electronic scheduling system and an internally developed database. CONNECT’s easy-to-use interface and robust documentation procedures ensured that the records meet compliance rules. Within several months, the hospital had reduced denials significantly and spent less time documenting and manually calculating CMS rules. They were also able to eliminate an FTE from their admin staff.
“We change our technology every few years to meet the rising needs. Our products lead the movement towards EHRs, driving efficient, evidence-based care delivery, decreasing denials and improving hospital profitability.” On Cedaron’s business expansion, “We are a global company looking forward to further expanding our business internationally. We are also planning to add quality solutions for other specialty services.