Cedaron Medical: Customized Software for Accurate Documentation to Reduce Denials

According to Karen Bond, CEO and Founder of Cedaron, Electronic Health Records (EHRs) at rehab centers often require users to build their own forms and do not alert users to non-compliance issues.“Rehabilitation reimbursement is completely different from rest of healthcare. Therapists are paid under the Medicare Therapy Fee Cap. Each intervention must be recorded with the time. Some codes are untimed and therefore the hospital’s EHR systems do not have the capability to calculate this complex method of payment. The EHR also cannot send alerts when certain reports are due or when a G-code is required for the new Functional Limitation Reporting requirement. This causes hospitals to do many manual tasks to track of all of the requirements placed on Rehabilitation from Medicare leading to high denial rates.” Cedaron trounced the issue with a simple and seamless integrated solution, CONNECT, which allows therapists to spend less time on documentation and paperwork and more time providing patient care.

The software is an integrated rehabilitation documentation, reporting, and scheduling solution. “Our system provides transparency through automated generation of medical charges and also offers Medicare CCI Edits before it reaches the billing system. The system automatically suggests modifiers when needed.” As a result of clear documentation processes, CONNECT customers have low denial rates and faster reimbursements. “We have built a complete rehabilitation EHR and a national database to measure quality. In addition, we meet all the compliance needs of the outpatient facility,” she adds.

While elaborating on market challenges, Karen states, “Everyone is looking for web-based products, especially for iPad. From a rehab scenario, often therapists move from patient to patient, so mobile solutions are most effective.” CONNECT offers the much-needed web-based solutions with secure patient and physician portals; also, the system offers patient functional outcome measures and patient satisfaction questionnaires that can be sent anytime during treatment.

Cardiac Care software is Cedaron’s other key solution for measuring outcomes and national database participation for benchmarking. It is designed to capture information efficiently from other systems for participation in the American College of Cardiology (ACC) and the Society of Thoracic Surgeons (STS) registries.