Healthcare organizations that are on the lookout for state-of-the-art ophthalmic-specific electronic health records and practice management software can put their search to rest with FoxFire Systems Group. With over 46 years of industry experience and an exclusive focus on the eye-care industry, today FoxFire is redefining practice management with FoxFire Practice Management 5.0, the latest version of their software. FoxFire’s full suite of premier ophthalmic-specific software covers EHR, practice management, and billing services.
“FoxFire streamlines all your operational requirements, allowing practitioners to save valuable time, and see 2-5 more patients per day, which significantly adds to revenue generation,” states Korry Petterson, president of FoxFire Systems Group.
A striking feature of FoxFire’s practice management system is that users can access all patient financial data on one screen without toggling between multiple tabs. The solution comes with an easy-to-use interface and with just a single click, practice administrators can send electronic claims, automatically download and post insurance payments, and keep track of claim status without the hassle of dealing with third-party vendors. Many organizations would waste up to two months to find the status of a claim. With FoxFire’s unique technology statuses of all submitted claims are visible within 24 hours. The solution also takes away the pain of manually keying explanation of benefits (EOB) information, as the system automatically checks insurance benefits and posts it to the patient’s ledger. “Having the EDI clearinghouse embedded in our software is a huge win for the clients and helps them save at least two hours a day,” says Petterson.
Having the EDI clearinghouse embedded in our software is a huge win for the clients and helps them save at least two hours a day
FoxFire’s other highlights include a built-in point of sale system, patient-specific scanning and imaging, and comprehensive optical inventory. The company has also integrated with several leading market players and products such as GPN/The EDGE, Essilor’s Visioffice 2, VisionWeb, 4PatientCare, and CLX which allows clients access to several platforms without leaving the FoxFire practice management system.
FoxFire checks all the boxes for a client wanting to replace their EHR system. When it comes to data conversion, most other systems will only extract a searchable PDF of patient data. FoxFire provides a near complete, headache-free transfer of data from the old system to the new data fields. Moreover, the reporting is accurate, topped with a clear capture of pertinent information and images without the client having to use multiple platforms. Through the process, FoxFire will not only be responsive to the smallest of requests but do so without any hidden costs.
But what Petterson believes truly distinguishes FoxFire is their focus on customer support. “Unlike most solution providers that only offer videos and tutorials, we go the extra mile and guide customers through engaging instructor-led training. Our customer service unit comprises expert technicians that can start helping the customer right away instead of getting routed overseas to a call center,” states Petterson.
The year ahead will see more innovations and development efforts from the company. Clients can expect even better practice analysis, financial control, quality care, and peak efficiency with FoxFire’s one-of-a-kind single source solution.