MEDITECH: Beyond Conventional Healthcare

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Helen Waters, Executive Vice President
Five decades ago when the cornerstone of MEDITECH—a healthcare technology company— was laid, the healthcare system was predominantly managed by pen and paper. With the rapid evolution of technology and regulatory requirements in the healthcare industry, MEDITECH has focused on providing solutions that break the barrier between patient and physician. “Over the years, we have fostered a culture of delivering contemporary solutions that are relevant to today’s markets, for today’s customers,” says Helen Waters, Executive Vice President of MEDITECH.

With healthcare transitioning to a value-based care delivery system, MEDITECH has taken a quantum leap forward in EHR technology to deliver consumer-grade user experience to physicians and nurses, through web and mobile solutions. ”We have a fully integrated system for all aspects of healthcare— both clinicians and the financial/operational areas—because integration is a powerful force driving the overall well being of healthcare organizations,” says Waters. “Our approach is to provide a full EHR at a lower and sustainable total cost of ownership.”

The idea is to make care delivery mobile, convenient, intuitive, and ultimately safer. Having integration, innovation, and value at its heart, MEDITECH’s advanced EHR platform equips healthcare providers with a holistic view of patient information by including previous encounters from anywhere within the healthcare ecosystem, current medical conditions, and medications. Patients can download the EHR app from the app store and check their reports, request appointments, message care providers, complete pre-visit template questionnaires from the convenience of their home, and share health data in real time through wearables. All of this drives a more highly engaged patient consumer and supports today’s proactive healthcare paradigm.

Collecting patient data regardless of where they enter or exit the care delivery journey, MEDITECH’s web-enabled EHR builds a complete picture of patient health in real time and allows physicians to efficiently navigate their patient’s health records. If a patient is treated by a different physician, they can share their record with their new care provider’s system, which may or may not be natively built to work with MEDITECH.

We are in the market to solve prevalent healthcare challenges for better usability and sustainability of health systems

The company is also a major player in the CommonWell Health Alliance, where MEDITECH has the ability to share data with any EHR that’s part of the Alliance.

MEDITECH’s EHR platform is available both in the cloud version as well as the traditional on-premise approach. The EHR’s flexible business model and technology architecture allows clients to customize the system and make informed decisions based on their needs, resources, budget, and goals. In addition, MEDITECH equips clinicians and population health executives with data analytics tools to help them understand the needs of patients across a diverse demography. These tools access an extensive list of clinical information and financial data elements based on geographies, age groups, and disease types and provide proactive simulations that help care providers better cater to their patients’ needs.

The efficacy of MEDITECH’s EHR platform can be demonstrated by how it helped a New Jersey-based hospital recognize and treat sepsis patients. Not only did the hospital identify all the sepsis patients using MEDITECH’s electronic surveillance, they also increased flu vaccine administration rates by almost 90 percent. Leveraging the capabilities of the EHR, several other hospitals were able to reduce sepsis mortality by 45 percent and the readmission rate of patients from 12.9 percent to 10.3 percent.

With a global presence in over 20 countries, the company also plans to work with small and large developers and technology companies to leverage APIs that ease access to patient health data. “We are in the market to solve prevalent healthcare challenges for better usability and sustainability of health systems,” concludes Waters.


Westwood, MA

Helen Waters, Executive Vice President

Offers an advanced EHR platform that makes it easier for health providers to treat patients