As a trusted partner to commercial health plans, health systems, and insurance providers, CDS offers secure systems development and managed hosting services specializing in the healthcare industry. Driven by the philosophy—"We meet you where you are"—CDS provides responsive and scalable IT business solutions that can adapt to unique markets, customers, or emerging initiatives. From user-friendly content management to secure data processing through two of the largest health care data centers, CDS delivers the reliability, stability, and expertise that help business strategies soar.
Customer-Centricity at the Core
With decades of experience and deep-rooted expertise in healthcare IT, CDS follows a consultative approach to ideate the best plan for its clients by clearly understanding their business model and unique needs rather than selling a pre-developed solution. CDS enables secure hosting through private, public, or hybrid cloud to deliver clients exactly what they want. “With the flexibility in understanding our customers’ needs through the discovery process, we know what they need versus what we think they need,” remarks Lola Jordan, President of CDS. For instance, when it comes to cloud migration, many vendors insist on rewriting business applications entirely. With its proven approach, CDS helps clients move to the cloud as is with no risk and then transform the applications over time.
"We are very comfortable living with the ambiguity of unknown requirements, evolving technology landscape, and migration from one platform to the other—in essence, we are comfortable living in the grey,” says Suzanne R. Fuller, Vice President and Chief Solutions Officer at CDS.
Commitment to Excellence
As remote working becomes the new norm, companies are scrambling to support their employees with flexible, secure infrastructure as well as streamline workflows. To this end, CDS provides DocFinity®—a highly configurable cloud solution that facilitates and automates the management of documents, records, business processes, and more while eliminating manual errors.
CDS holds a proven track record of hosting secure health care data for top brands in the U.S., including a large government healthcare agency as well as reputed companies in the health insurance industry. The company’s commitment to customer success is well expounded by its long-standing partnership with one of the largest federal agencies—an IT organization—that was looking to migrate to a hybrid cloud to lower the latency between their cloud vendor and the physical data center. CDS worked closely with them to understand their requirements and was the only vendor partner that successfully developed the environment to meet their specifications. Also, CDS enabled the agency’s several software vendors to play in its sandbox. With the hybrid data center, the agency also started Disaster Recovery as a Service (DRaaS). This is but one instance that highlights CDS' appetite for excellence through a strategic focus on customer experience.
With the flexibility in understanding our customers’ needs through the discovery process, we know what they need versus what we think they need
“We call ourselves a solution integrator as we deliver a holistic solution, and not just bits and parts of different systems. With strong customer retention and repeated contract renewals, we pride ourselves on being our customers’ partner of choice,” states Lola. Backed by a team of over 2000 IT professionals with extensive expertise, CDS rolls out solutions after thoroughly conducting proof of concept to provide nothing but the best for clients. With healthcare ingrained in its DNA, CDS will continue to innovate and address the unique challenges of its customers in the years to come.