Harris Data Integrity Solutions: Simplifying Patient Matching with Expertise and Innovation

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Lora Hefton, Executive VP and Jason Caturano, PMP, VP, Research & Development
With potential outcomes such as patient identification errors, repeated care, redundant medical tests, and denied claims, patient record duplication costs healthcare systems billions of dollars each year. This critical hindrance stems from inconsistent naming conventions for patients across disparate health systems and hospitals and poor-quality data sets that lack critical identifying information on a patient. At the same time, the rise of self-registration/scheduling patient portals is hinderingtech-driven patient matching algorithms from generating desired results; for instance, untrained users often incorrectly fill required fields, resulting in the aforementioned discrepancies. As a result, most hospitals today face errors in their Master Patient Index (MPI), leading to increased costs and dire complications.

Colorado-based Harris Data Integrity Solutions cleanses MPI contaminations with its blend of unmatched industry expertise and advanced technology solutions geared toward mitigating ever-evolving patient matching and data integrity challenges. The company was formed as a combination of two top data integrity powerhouses—Just Associates and QuadraMed—to deliver a full suite of best-in-class, industry-leading data integrity software, and services capable of identifying and resolving data quality issues, thereby ensuring more accurate patient matching. “Our depth and breadth of industry expertise and commitment to ongoing innovation equips us to meet the changing needs of patients and healthcare organizations today and in the future,” says Lora Hefton, executive vice president of Harris Data Integrity Solutions.

The company’s software suite comprises its CuraMatch automated duplicate resolution solution and SmartIX Enterprise Master Person Index, which automates duplicate resolution and consolidates patient data across fragmented silos. CuraMatch is powered by advanced proprietarymatching algorithms that enable the identification of more true duplicates compared to conventional embedded matching tools. At the same time, Harris Data Integrity Solutions’ clients can integrate CuraMatch with their MPI management console to establish ongoing duplicate resolution and reduce overall costs of patient matching and data integrity issues by 40 percent.

Alternatively, SmartIX provides a single source of truth across an entire health system. The software links local patient medical record numbers (MRNs) and drives the creation of a consistent and accurate record. SmartIX’s sophisticated probabilistic algorithm assigns each patient a unique identifier, simplifying duplicate detection and achieving a 99 percent accuracy rate.
“What we bring to the market is a unique combination of software, credentialed experts, and proven processes that let us resolve issues faster and with greater accuracy. We were pioneers in this field, and we’ve leveraged that experience to create proprietary workflow tools, powerful algorithms, and a qualityassurance process that is unmatched in the industry,” said Jason Caturano, PMP, vice president of research and development, Harris Data Integrity Solutions. “It is that combination of technology, people, and processes that sets Harris Data Integrity Solutions apart.”

Such strong core competencies have driven Harris Data Integrity Solutions on a journey to support healthcare firms facing mergers and acquisitions, staffing concerns, interoperability issues, automation hurdles, and data security risks. With its ability to deliver end-to-end data integrity, the company improves patient identification and prevents downstream contamination across other departments—from clinical and imaging to billing. Harris Data Integrity Solutions also enhances revenue cycle efficiencies by reducing accounts receivable days and decreasing claim denials. By restoring and preserving the integrity of patient identification data, the company minimizes medical errors and safety issues associated with contaminated MPIs while boosting patient satisfaction, eliminating duplication risks, and preventing costs of performing unnecessary procedures driven by duplicate patient records.


Our depth and breadth of industry expertise and commitment to ongoing innovation equips us to meet the changing needs of patients and healthcare organizations today and in the future


With its mission to simplify and de-risk the management and implementation of ever-evolving MPIs, Harris Data Integrity Solutions has also incorporated additional capabilities such as facial recognition and iris scanning into its existing feature-set. Going forward, the company will capitalize on future technology to continue enhancing its solutions’ ability to assign unique identifiers to every patient and take additional steps toward eliminating issues caused by duplicate patient records.

Above all, Harris Data Integrity Solutions’ portfolio is poised to empower the company in effectively supporting staff tasked with patient data integrity and aid them in focusing on more critical processes.

Company
Harris Data Integrity Solutions

Headquarters
Denver, CO

Management
Lora Hefton, Executive VP and Jason Caturano, PMP, VP, Research & Development

Description
Colorado-based Harris Data Integrity Solutions offers the unparalleled depth and breadth of industry expertise and the commitment to ongoing innovation necessary to meet the changing needs of patients and healthcare organizations today and in the future. Its software suite comprises its CuraMatch automated duplicate resolution solution and SmartIX Enterprise Master Person Index, which automate duplicate resolution and consolidate patient data across fragmented silos, respectively. CuraMatch is powered by advanced proprietary matching algorithms that enable the identification of more true duplicates as compared to conventional embedded matching tools. Alternatively, SmartIX is developed to provide a single source of truth across an entire health system as it links local MRNs for a patient and drives the creation of a consistent and accurate record for them.

Harris Data Integrity Solutions