On-Point Services
Revenue Cycle Management for Rural Hospitals and Healthcare Facilities

Good revenue cycle management (RCM/Medical Billing) is imperative for healthcare providers to stay competitive and financially viable. However, a lot of money is left on the table when they lack trained and experienced staff to maximize claim reimbursements and generate revenue. This situation is exacerbated in some hospitals that serve a financially diverse patient population. Due to the location of Rural Hospitals, it’s sometimes difficult to find experienced revenue cycle professionals.

Streamlining RCM for rural hospitals and healthcare facilities with its resources and expertise is OnPoint Services. Unlike the traditional vendor-client approach, On-Point Services adopts a partner mentality by collaborating with clients while working their revenue cycle.

“We are a one-stop shop offering RCM services to hospitals, surgery centers, urgent care facilities, oncology, imaging, and physician practices to help them streamline their billing services,” says Rob Andersen, executive vice president of On-Point Services.

Its RCM services encompass full revenue cycle, Access management. Health Information Management, Claims Process, Self-Pay Collections, Revenue Cycle Auditing, Provider Relations & Analytical Support, and Administrative Support Services. These customized services are available as a complete package or à la carte.

One of On-Point Services’ standard practices for onboarding a new client is to align with its client’s IT team to gain access to their existing RCM operating system.

This is followed by the team’s introduction and briefing the client on the project’s specificities. The onboarding process is seamless, courtesy of its expertise on nearly all RCM operating systems.

The mainstay of On-Point Services is its ability to provide clients with undivided attention, ensuring each receive top-grade services. It builds a designated team that works with the client throughout the project. This team’s experience is in line with the client’s requirements, enabling them to deftly handle the issues.

We are a one-stop shop offering RCM services to hospitals, surgery centers, urgent care, oncology, imaging, and physician practices to help them streamline their billing services

In an implementation highlight, On-Point Services proved to be a savior for a surgery center in Missouri, when their billing personnel gave notice with very little warning. The role involved significant responsibilities that required a trained individual. On-Point Services was able to step in to help the client without disrupting their operations and ensuring optimal revenue management.

Driven by the objective to help every client turn their revenue goals into reality, On-Point Services is the steward that healthcare facilities can rely on for ensuring their RCM efficiency.